Protecting personal data, and the private and financial information of our guests, matters to us. We process your information only under the applicable law, in particular the General Data Protection Regulation (EU) 2016/679 (GDPR), the Bulgarian Personal Data Protection Act and the Electronic Commerce Act. This notice explains how we (the Company) collect, process, store, use, erase and protect your personal information on this website, unless you have given us explicit consent to do something further.
What happens to your data when you contact us?
When you write through the form on our website or send us an email, we keep your data for as long as we need to handle your request and to answer any follow-up questions. We do not share this information with third parties without your explicit consent.
How we store your data
To complete an order and the contract that follows, we may store your IP address, your name, address, email address and details of the payment method you use, for example a card number.
We need the data you provide in order to meet our pre-contractual or contractual duties to you. We do not pass it to third parties, except:
- the payment provider that processes the payment (a bank, PayPal or ePay);
- the courier that delivers a purchase;
- our accountant; and
- CloudCart AD, which processes data for us under the GDPR and with whom we have a contract.
If an order is not completed, we keep the data entered for 30 days and may write to you about its status and your options. When an order is completed and we have performed the contract, under Article 6(1)(a) and (b) GDPR we keep the data of the relationship until the 10-year period in Article 12 of the Accountancy Act expires.
Newsletter
You can subscribe to our newsletter by completing the form on the site. We need your email address and your consent to send you those messages.
After you register, we send a confirmation message with a link you must use to confirm the registration.
You can unsubscribe at any time by writing to djanamsteakhouse@gmail.com or by using the unsubscribe button. We will then erase the data we hold for sending the newsletter.
Your rights
You have the right to access the data we process about you, and the rights to rectification, erasure (the right to be forgotten), restriction of processing, data portability, withdrawal of consent and objection.
If you believe our processing breaches data-protection law, or that your rights have been infringed, you may contact the competent authority. In Bulgaria that is the Commission for Personal Data Protection.
Contact
Sofia 1000, djanamsteakhouse@gmail.com, +359 895 774 596